Are you running your simulations on a or using a remote server/cluster setup?
If the server name cannot be resolved, replace the server name in LICPATH.LIC with its static IP address. Use ping [server_name] to verify connectivity. If ping fails but IP works, use the IP address. 4. Resolve Exclusive/Parallel Solver Limitations If the error occurs during a simulation launch: Wait for other users to finish their simulations.
: Verify in your Autodesk Account that your Moldflow Insight subscription has not expired. Advanced Troubleshooting autodesk moldflow error 99998 exclusive
Check permissions and UAC
In some versions, Synergy and Insight may accidentally point to different servers. Use the AdskLicensingInstHelper command-line tool to manually set the Insight server. Are you running your simulations on a or
: Use the LMTools Utility on your server machine. Navigate to the Server Status tab and click Perform Status Inquiry to see if licenses like MFIB , MFIP , or MFIA are listed and available.
Clear Moldflow cache and temp directories If ping fails but IP works, use the IP address
Ensure that your username/host is not restricted in the options file and that the license server is allowing checkout. Summary Checklist for Troubleshooting Check Task Manager Kill flow.exe or mhb3d.exe Run License Config 202X Validate server name & license level Check VPN/Network Verify server IP connectivity Check LICPATH.lic Validate server and vendor lines Verify Product Key Reinstall if incorrect key was used Conclusion
Open the and navigate to your Moldflow Insight folder.
After extensive research and consultation with Autodesk experts, we've identified some common causes of Error 99998:
Restart Autodesk Moldflow Synergy. You will be prompted to log in again. This establishes a fresh, exclusive token connection to the solver. 2. Purge the Simulation Job Manager (SJM) Cache