: If the document was modified but not archived, you may need to undo those changes before the system allows a "Cancel" action. Review My Oracle Support (MOS) Notes Note 1912083.1 if the error occurs during Blanket Release. Note 390023.1
The error is deterministic. If it worked before, something changed—either the PO’s state, your permissions, or a related master data element (like a vendor or account code).
Review the output HTML report for any flagged errors regarding invalid accounts, missing encumbrance flags, or broken hierarchies. How to Resolve the Error app-po-14160 document action not completed successfully
No. Ignoring it or using backend SQL to force a status change can break financial integrations, duplicate POs, or cause invoice mismatches.
"Error 14160: User [ID] attempted to set status='APPROVED' on PO_ID=5678 but workflow rule WF-210 requires vendor approval flag=True." : If the document was modified but not
In most cases, the error occurs when a user tries to perform a logical action that the system's workflow rules explicitly forbid. These are some of the most common scenarios:
A backend rule (like a required custom field or a unique index) is failing silently. For example, if a custom validation requires a "Justification" text field for any PO over $10,000 and that field is empty, the app-po-14160 code may fire instead of a user-friendly validation message. If it worked before, something changed—either the PO’s
Ensure that every employee tied to a procurement position has a valid supervisor and active user account.
: Most operational occurrences of this error stem from users attempting to perform actions on documents in an incompatible status. Regular training on the purchasing document lifecycle—emphasizing which actions are allowed at which status—can dramatically reduce these errors. Users should understand the difference between "Incomplete," "Approved," "Rejected," and "Closed" statuses.